Q: I feel I should have qualified for a circle within the Owners Club. How can I find out whether I actually do?

A: Submit your request using the Contact Us form, or call (800) 537-8491. We'll review your account information and provide you with an update.

Q: My Owners Club Card was lost or stolen. What do I do now?

A: Even if your card is lost or stolen, your Owners Club benefits will remain active. Simply explain the situation to a service representative and we will be happy to order you a new card. Or you may submit your request using the Contact Us form.

Q: My address has changed and I do not receive my Owners Club mailings anymore. How can I get this changed?

A: Make sure your address is changed on our main system by calling (800) 537-8491. Click here to access our Notice of Change of Address form.

Q: What additional benefits are included when you say “And much more”?

A: Apart from the basic benefits, occasional additional benefits are offered to members in the Owners Club. These special benefits include exclusive travel and entertainment discounts, special rates on loan and share products, special seminars, special mailings during the year and more. These benefits are subject to approval and change regularly.

Q: My question does not appear in this list. What do I do?

A: Probably the easiest way to get your questions answered is to call (800) 537-8491. You may also submit your questions using the Contact Us Form or by visiting you local branch office.