There is no single definitive test of conformance to Level AA of the WCAG but we have used a variety of methods for assessing our accessibility, not limited to but including physical tests using screen readers and keyboard only. If you find text on a page that you cannot read, please contact us so that we may provide the text in a more readable format.

 If you find a part of the site that you feel does not conform to Level AA of the WCAG or are having difficulty getting the information you need, please use one of the methods below to let us know so that we can rectify it.

Furthermore

First Financial Credit Union strives to make every page accessible to users but cannot guarantee that every page conforms to WCAG 2.0 Level AA.

Some pages have partial conformance due to the use of 3rd party vendors. As such First Financial Credit Union does not claim full site-wide Conformance, instead a partial conformance, as defined by WCAG Level AA 2.0. First Financial Credit Union cannot ensure conformance of crucial third-party plug-ins and widgets.

Our conformance claims only extend to pages within the www.ffcu.org domain.

First Financial Credit Union has used WCAG guidelines for conformance as suggested by the Department of Justice. Though some of the conformance found in WCAG conforms with 508 Compliance, we are not 508 Compliant.

First Financial Credit Union chose to use WCAG for conformance because they are determined by the W3C, the consortium that makes the guidelines for the Internet, worldwide.

First Financial Credit Union uses automated testing as a baseline for conformance but understands W3C's position that ‘(t)here is as yet no tool that can perform a completely automatic assessment on the checkpoints in the guidelines, and fully automatic testing may remain difficult or impossible’.

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