Published Date: March 17, 2020
At First Financial, the health and safety of our members and staff is always our top priority. Over the past several weeks, we have been learning about the coronavirus (COVID-19) and how it is impacting our communities. We are closely monitoring the Centers for Disease Control’s (CDC) guidelines and recommendations on preparedness and prevention of the virus.
We have always upheld high standards of safety and cleanliness and have enacted extra preventative measures. These include additional cleaning and disinfecting practices in our branches and corporate offices throughout the day, especially in high-touch areas—door handles, keyboards, PIN pads, ATMs, tables/desks, teller counters, and many others. We have provided employees with information on best practices from the CDC and we always encourage staff to stay home when they are not feeling well.
Our branches remain open for business and we encourage you to use our free and convenient digital channels and call center for your banking needs. If you are uncomfortable handling cash, our Visa Debit Card and Visa Credit Card can be used for making purchases, recurring payments and more.
We strongly encourage you to take advantage of our free digital services using our Online
or Mobile App
to deposit checks
, view transactions, check balances, make transfers, bill payments and more.
If you haven’t enrolled in Online Banking, contact one of our First Financial representatives and we will help you get started.
In addition to our 10 conveniently-located branches
, you can chat with eBranch
during business hours from the comfort of your home. eBranch can help you with:
• Account inquiries
• Apply for loans
• Opening deposit accounts
• Balance transfers
• And more
If you’ve been impacted and need help with your account, we are here to assist you. We have special products and services in place, including an Emergency Loan
and Loan Deferment
Please call us at (800) 537-8491 during our regular business hours (Monday through Friday, 7 a.m. - 7 p.m.; and Saturday from 9 a.m. - 1:30 p.m) or explore our website for more information.
We value your membership and remain steadfast in our commitment to serving your financial needs while maintaining the safety of our staff and members.