Skip to Main Content Skip to Sitemap
librarian image
 Let me assist you. Enter keyword to get started.
Rates as low as Rate Image APR

Meet Our Auto Advisor Team

Laura Hector
Laura V.
Member Executive Auto Advisor
Hector L.
Auto Advisor
LoAnn Javier
Lo-Ann H.
Auto Advisor Supervisor

Javier B.
Auto Buying Director

A New Way to Navigate the Road to Maximum Savings and Convenience: Introducing Auto Buying Zoom Appointments

Ready to take the hassle and the haggle out of car shopping? When you take advantage of our free, in-house auto-buying service we’ll do the shopping for you, saving you both time and money.

Auto buying with us just got easier. Nowadays many of our members are teaching and working from home, so we understand that video conferencing is more relevant than ever. That’s why we’re proud to now offer you auto-buying appointments via Zoom.

You don’t need a Zoom account. Prior to your Zoom appointment, a Zoom invitation link will be emailed to you. All you’ll need to do is click the link using a device with sharing capability such as your smartphone, computer or tablet.

You fuel our service. Our personalized, one-on-one service is customized with your unique needs and budget, on your schedule. Whether you know exactly what you want or need some guidance, we’re ready when you are.


Request your Zoom appointment now: complete the Auto Buying Zoom Request form on this page. An auto-buying advisor will promptly reply to confirm availability.


Prefer to call? No worries, we’re still just a phone call away at (888) 287-7981.

Learn more
For more information, contact an eBranch Representative, visit your nearest branch or call us at (800) 537-8491.

Schedule a 1-to-1 Zoom Meeting with an Auto Advisor

How our Auto-Buying Service Works

1Once your auto loan is approved, a dedicated PALM advisor will contact you within 24 hours

2PALM advisor will send you detailed pricing and options on your dream vehicle

3Once you’ve selected a vehicle, a delivery date and test drive (optional) appointment will be scheduled
"Process was easy and was completed rapidly. VERY positive experience."
Cheryl D.
Member since 2003