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Rates as low as 6.24%​​ APR*

Meet Our Auto Advisor Team

Javier LoAnn
Javier B.
AVP Core Product Manager
Lo-Ann H.
Assistant Manager
Laura Hector
Laura V.
Member Executive Auto Advisor
Regina A.
Auto Advisor

How our Auto-Buying Service Works

1Once your auto loan is approved, a dedicated PALM advisor will contact you within 24 hours

2PALM advisor will send you detailed pricing and options on your dream vehicle

3Once you’ve selected a vehicle, a delivery date and test drive (optional) appointment will be scheduled

Save Time and Money with Auto Buying Zoom Appointments


Ready to take the hassle and the haggle out of car shopping? When you take advantage of our free, in-house auto-buying service we’ll do the shopping for you, saving you both time and money.

Auto buying with is easier than ever. Meet with an auto-buying advisor from the convenience of home or on-the-go, with auto-buying appointments via Zoom.

You don’t need a Zoom account. Prior to your Zoom appointment, a Zoom invitation link will be emailed to you. All you’ll need to do is click the link using a device with sharing capability such as your smartphone, computer or tablet.

You fuel our service. Our personalized, one-on-one service is customized with your unique needs and budget, on your schedule. Whether you know exactly what you want or need some guidance, we’re ready when you are.


Request your Zoom appointment now: complete the Auto Buying Zoom Request form on this page. We'll promptly reply to confirm availability.


Prefer to call? No worries, we’re still just a phone call away at (888) 287-7981.


Learn more
For more information, contact an eBranch Representative, visit your nearest branch or call us at (800) 537-8491.

Schedule a 1-to-1 Zoom Meeting with an Auto Advisor

"Process was easy and was completed rapidly. VERY positive experience."
Cheryl D.
Member since 2003