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ATM Security and Fraud Prevention Actions

Maintaining the safety and security of your account information is of upmost importance. Due to the increase in ATM fraud we made the decision to keep our ATMs open during business hours only.

Until we feel we can further enhance the safety and security for you conducting business at our ATMs after hours, the availability will remain only during business hours until further notice. Being cautious at any ATM should always be top-of-mind.

CO-OP ATM Locations

For more information about fraud prevention, please click the buttons below.

ATM Skimming

Skimming

You Can Donate Directly to Educators Affected by the Maui Wildfires

Giving back to the educational community is something that comes naturally to First Financial. Founded by educators for educators 90 years ago, it’s a mission we are enormously committed to and tremendously passionate about.

The Maui educational community is in need of our support now. If you would like to help, the Hawaii State Teachers Association is collecting donations as well as sharing donation pages of teachers affected by the wildfires.

Members Helping Members starts with all of us. Please click the link for more information including the many ways in which you can donate.

More Info

Providing a Relationship of Safety, Soundness and Value for 90 Years

At First Financial, we value and take tremendous pride in serving the financial needs of the educational community. We were founded by educators for educators 90 years ago. It’s a role we take seriously and a mission to which we are just as committed to today as were were in 1933.

In today’s economic environment, it’s important to find a financial partner committed to helping maintain and improve your financial well-being. We are more than a credit union. What we do matters from the affordable products and services we provide to the educational community partnerships we cultivate.

Additionally, First Financial is a safe and secure place for members. Your deposits are insured by the NCUA (National Credit Union Administration). It’s also important to mention that no one has ever lost a single penny of insured deposits within the credit union industry.

Part of the credit union difference is credit unions, unlike banks, act with the best interests of our member-owners—not stockholders. Here are a few examples:

As a credit union member, you are an owner of the credit union
As a not-for-profit, credit unions’ first priority is members’ financial success and security
Credit union members have never lost a penny of insured savings at a federally-insured credit union (First Financial is Federally-Chartered and Federally-Insured)
Federally-insured credit unions, like First Financial, offer a safe place for members to save money. Your funds are insured up to at least $250,000 per individual depositor (see below for more information)

ACCOUNT OWNERSHIP TYPE	EXAMPLE ACCOUNT	Less Than $250k ACCOUNT	Greather Than $250k ACCOUNT	NOTES
1. Individual	Savings, Checking, Money Market - For Self Only	You're covered!	Up to $250k protected	Total amount in combined accounts.
2. Joint	Savings, Checking, Money Market - Multiple Owners	You're covered!	Up to $250k protected per owner	Amount per each owner's interest in joint accounts
3. Trust	Formal or Informal Revocable Trusts	You're covered!	Up to $250k protected per beneficiary	Amount per beneficiary, for each owner. Special rules apply for accounts over $1.25 million
4. Retirement	Traditional/Roth IRA, Keogh	You're covered!	Up to $250k protected	Amount in traditional and Roth IRA accounts added together. Keogh accounts insured separately. Beneficiaries do not change the coverage amount.
NOT COVERED	Mutual Funds, Stocks, Bonds, Life Insurance Policies	Your losses will NOT be covered		The Share Insurance Fund does NOT cover losses on these type of accounts and funds.

You can rest assured, First Financial is well-capitalized and financially safe and sound.

Below are links to more information on how your deposits are insured up to $250,000.

NCUA Share Insurance Coverage Overview
https://mycreditunion.gov/sites/default/static-files/share-insurance-coverage-overview.pdf

Share Insurance Account Ownership Types
https://mycreditunion.gov/share-insurance#section-3

Be Aware of COVID-19 Scams

We encourage all members to remain alert for suspicious communications—social media, phone calls, text messages, emails, etc.—now. As news about COVID-19 evolves, there has been an increase in scams related to the virus. We encourage all members to remain alert for suspicious communications—social media, phone calls, text messages, emails, etc.—now. As news about COVID-19 evolves, there has been an increase in scams related to the virus.

As a reminder, First Financial will never request your Social Security information over the phone or via email. If you’re ever unsure about a First Financial communication, get in touch with us immediately using well-known contact information.

Want to get your Coronavirus relief check?

You’ve probably heard the news by now – the government is sending out relief checks as part of the federal response to the Coronavirus. Scammers heard the same thing, and they’re hoping to cash in on yours.

Coronavirus stimulus payment scams: What you need to know

We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts. We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your money or personal information. Here’s what you need to know about the stimulus payments and how to avoid scams related to these payments.

Read more >>

Avoid Scams While Finding Help During Quarantine

Older adults may be hard hit by the coronavirus – and scammers prey on that. If you or someone you know must stay at home and needs help with errands, you’ll want to know about this latest scam.

Read More >>

FTC sends more warnings to sellers of scam Coronavirus treatments

Last month, the FTC and FDA sent warning letters to seven sellers of unapproved and misbranded products, claiming they can treat or prevent the Coronavirus. Today, the FTC sent warning letters to 10 more companies.

Other Resources

What's New This Month?

View our current eNewsletter, Tradewinds.

Our branches remain open for business. If you are not able to visit one of our branches, you can access your accounts remotely:

Call our Member Contact Center at (800) 537-8491 weekdays from 7am to 7pm and Saturdays from 9am to 4pm (Pacific Time)
Free Mobile Banking App to check balances, transfer money, deposit checks and more
Free Online Banking at www.ffcu.org
Visit 30,000+ CO-OP ATMs (locations easily accessible on our website and mobile app)