Take care of your cards and they'll take care of you
Please Note: Our messages will never ask for your PIN, account number or password.
Report Your Card Lost/Stolen
When you notice your card is missing, contact us immediately.
- Use Card Management to report your card as lost/stolen in Online Banking or our mobile app.
- We can also help at (800) 537-8491 (within business hours) or at (888) 297-3416 (after business hours).
Activate Your First Financial Cards
Let's get this going so you can start using your cards today. To activate your First Financial cards, please call us at (800) 537-8491 within business hours.
For after-hours, please call
- US: (800) 290-7893
- International: (206) 624-7998
Personal Identification Number (PIN)
Make sure your PIN is a number you can remember, yet is difficult for others to guess.
To change your PIN anytime, please call:
- US: (800) 290-7893
- International: (206) 624-7998
Fraud Center
When you notice suspicious activity on your First Financial cards, please contact us immediately at (800) 537-8491.
Travel Notifications
Headed out of town or overseas? Bon voyage! Before you go, let us know your destinations so we can make sure your transactions process smoothly. Otherwise, our system might flag activity as suspicious because it occurs outside your home area.
You can use Card Management to submit your travel notification through Online Banking or our mobile app. We're also available to help at (800) 537-8491.
A checking account to reflect your needs.
Today, perhaps more than ever, it’s important to know you’ve placed your trust and hard-earned money somewhere you know has your best interest at heart.
Card Management
If you use our Online or Mobile Banking, you already know the ease of banking with us 24/7. Now you have even more benefits with Card Management.
Take a tour of our new enhancements.
Cancel and turn cards off or one
Report cards as lost/stolen
Request replacement cards
Set travel notifications
