Fraud Prevention

 

Scammers frequently employ illicit spoofing methods to conceal their identity when making calls, sending false information to your caller ID. They resort to various tactics, like using local area codes and numbers that appear familiar, or impersonating reputable entities you regularly interact with, such as local utilities or government agencies, all in an attempt to deceive you into answering their calls.

 

 

Caller ID information can be manipulated through spoofing. Even if the call appears from a familiar number or organization, it's not a guarantee of authenticity.

 

We will never ask for personal information like your full credit card number, PIN, password, etc.

 

Verify identities:
If the caller claims to represent a company or organization you're familiar with, ask for additional verification or call the company directly using a trusted phone number to confirm the legitimacy of the call.

 

If you're unsure, we are calling you—feel free to hang up and call us directly at (800) 537-8491. Don't worry, if you hang up on our legitimate call, we know it's for your own protection.

 

Scammers often create a sense of urgency to pressure you into taking immediate action. Take your time to evaluate the situation and verify the legitimacy of the call before providing any information or making any payments.

 

Stay informed about common scam tactics and be aware of the latest trends in spoofing and other fraudulent activities. Knowledge is your best defense against falling victim to scams.

 

Consider using call-blocking apps or services that can help identify and block suspicious calls, including those using spoofing techniques.

 

iPhone | Galaxy | Pixel

 

If you receive a suspicious call, report it to the appropriate authorities, such as the Federal Trade Commission (FTC) or your local consumer protection agency. This can help prevent others from falling victim to the same scam.