Privacy Policy

What do First Financial Credit Union and TSA Special Member & Insurance Services, Inc. (our wholly-owned affiliate) do with your personal information?

Rev. Date 1/1/2023

Why? Financial companies choose how they share your personal information. Federal law gives members the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social security number and employment information, checking account information
  • Account balances and transaction history
  • Credit history and payment history
How? All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons First Financial Credit Union and TSA Special Member & Insurance Services, Inc. chose to share; and whether you can limit this sharing.
Reasons we can share your personal information Do First Financial Credit Union and TSA Special Member & Insurance Services, Inc. share? Can you limit this sharing?
For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes –
to offer our products and services to you		 Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes –
information about your transactions and experiences		 Yes No
For our affiliates' everyday business purposes –
information about your creditworthiness		 Yes Yes
For our affiliates to market to you Yes Yes
For our non-affiliates to market to you No No
To limit our sharing

Please note: If you are a new member, we can begin sharing your information 45 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Questions? Call 800-537-8491 or send us a message online
Online Banking

Some features included in digital banking may request access to data located on the device used to access digital banking. This may include biometric, camera, contacts and location data. Location data may be accessed in the background and when the app is not in use. You will be prompted to allow access to this data, and if access is not allowed, the feature requiring that data will not be fully functional.

To request Online Banking deletion, visit our Online Banking page.
Who We Are
Who is providing this notice? First Financial Credit Union and TSA Special Member & Insurance Services, Inc.
What We Do
How does First Financial Credit Union and TSA Special Member & Insurance Services, Inc. protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. All staff are trained to understand and comply with these security measures.
How does First Financial Credit Union and TSA Special Member & Insurance Services, Inc. collect my information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bill or apply for a loan
  • Use your credit or debit card
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only the following:
  • Sharing for affiliates' everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • First Financial Union’s wholly-owned affiliate is TSA Special Member & Insurance Services, Inc.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies.
  • First Financial Credit Union and TSA Special Member & Insurance Services, Inc. do not share with non-affiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies.

Other Important Information

California law provides additional privacy protections and requires that we also provide you with the enclosed notice, "IMPORTANT PRIVACY CHOICES FOR CONSUMERS." Complete the enclosed Notice to further restrict us from sharing personal and financial information with our affiliate and outside companies that we do business with. If you are a resident of California, see our CCPA Privacy Notice for California Consumers for information about your rights under the California Consumer Privacy Act (CCPA) of 2018, as amended by the California Privacy Rights Act of 2020 (“CPRA”).

 

Click here for a printable version of this information.
Click here to view important privacy choices for consumers.